When considering the quality of urban mobility decisions, most CIVITAS cities involve a wide range of stakeholders in the measure development process. Through consultations, local communities are empowered and get a sense of ownership of results. At the same time, the level of interaction between decision makers and the target of their decisions is substantially increased, thus enhancing measure completeness, giving stakeholders a better understanding of the planned mobility measures and reducing later opposition to urban mobility. Involving the public has added value, but where to start?

In this e-course we explain what public involvement is and why you should involve the public and stakeholders. Step by step, we show you an approach for public participation, including evaluation.

After completing this e-course, you will be able to design your own participation process.